Latest Jobs for NCG agent in Lahore

Lahore

Full Time

Company Info

dhlexpress

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!

YOUR TASKS
– Handle incoming calls from customers related to import clearance and upcoming imports shipments.
– Ensure response to emails as per pre-defined SLAs.
– Work closely with internal departments in order to maintain excellent service quality.
– Liaise with customers, clearing agent and other departments to maximise first track resolution.
– Perform duties professionally and courteously in line with the Company standards and compliance policies.
Desired Skills and Experience
YOUR PROFILE
– Bachelor Degree (or equivalent) with at least 1-2 years’ experience.
– Able to work in a fast-paced environment and under pressure.
– Should be able to focus on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
– Proficient in MS Office applications.
– Great interpersonal and communication skills.

OUR OFFER
– Strong career support in an international environment.
– Great culture and colleagues.
– Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
Seniority Level
Associate

Industry: Logistics & Supply Chain Staffing & Recruiting Transportation/Trucking/Railroad
Employment Type: Full-time

How to Apply

Apply at below link 

https://dhlexpress.taleo.net/careersection/ex/jobdetail.ftl?job=20006SB

Posted: December 2, 2020

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